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There are various standard delivery charges, ranging from as little
as R355 for most orders to quoted prices for far out lying areas, where
no agreement exist a minimum of R7 per km will be charged. We only
deliver to the first floor of any house/apartment, except when arranged
separately at time of order which may incur an additional charge.
Please note delivery may not always be possible in more remote areas of South Africa and/or outside the South African border. Should your delivery address be in a remote area or outside the border we request that you please contact us prior to placing your order. Should you need a quote or further assistance in this regard please email dispatch@rochester.co.za.
Collection can be arranged with orders placed in our stores. Regretfully we are unable to arrange collection for online orders.
Once your product is received at our distribution centre you will be contacted with a scheduled delivery slot. However should this not suite you, two alternatives will be offered. On the delivery day a two person team will man the delivery and place the furniture in the room of your choice (provided there is reasonable access) where they will unwrap and ask you to inspect the product. Please advise us of any irregularities immediately upon inspection as we cannot accept any claim for damage where the product is not unwrapped and inspected at the time of delivery. The delivery team will remove all packaging waste from your premises.
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